How Can I Answer the Shop Phone While Tattooing?

The phone rings mid-line. You can't answer. That's a lost booking.

You are three hours into a back piece with gloves on and the ink flowing. The shop phone rings. You are not stopping, and you shouldn't have to. But that caller is someone shopping for a tattoo right now, and when they hit your voicemail most of them do not leave a message — they call the next shop down the street.

That is the whole problem. The busiest artists miss the most calls, because the times you are booked solid are exactly the times new work is trying to reach you. Every one of those rings is a person ready to spend money, and voicemail loses them.

The Hive's voice agent picks up so you never have to choose between the client in your chair and the client on the phone.

How the voice agent handles the call

1. The phone rings while you're tattooing. You keep your hands on the work. The voice agent answers the shop line instead of letting it ring out.
2. It catches the call before voicemail. The call that would have dropped to voicemail — and probably to the next shop — gets answered instead. That booking stays with you.
3. It moves the caller toward a slot. Callers can be walked toward booking an open time instead of just leaving a name and a maybe.
4. It puts a deposit down. The caller can put a deposit on the slot on card or bank, so the appointment is actually held, not penciled.
5. The deposit lands in your account. Money pays straight to you. The Hive never holds it.

Built for tattoo artists, not a generic answering service

The voice agent is one piece. The Hive is booking and payments software made specifically for tattoo artists and studios, so the rest of the day runs the same way.